)
Personal assistance made accessible
Challenge
Helpper needed to develop a mobile app that seamlessly integrated with their existing platform but lacked the internal resources and expertise to do so efficiently. They required a partner who could manage the entire development process without disrupting their ongoing operations.
Solution
We stepped in to handle the full development of the mobile app, structuring the project and taking ownership. We ensured seamless integration with Helpper's backend systems while maintaining regular communication to address any challenges.
OUTCOME
- Mobile app delivered in 3 months.
- Internal team upskilled to manage the app.
- Less administrative workload for Helpper’s team.
- A solution that is more accessible and easier to use.
)
About Helpper
Helpper is a pioneering platform designed to support individuals who receive a Personal Assistance Budget (PAB) or a Personal "Follow-up" Budget (PVB) from the government. These budgets can be used to log assistance provided by family members, friends, or anyone willing to lend a hand.
Helpper’s platform also features a marketplace where anyone can offer their services as an assistant. Why, you ask? To make getting help—whether from a familiar face or a new one—as easy and accessible as possible.
Our chalenge
When we came on board, the goal was clear: build an app that would connect helppers and those needing assistance.
Development process
We assigned a dedicated full-time developer (Go Sander!) to work closely with Helpper’s team. We agreed to integrate the mobile app with Helpper’s backend systems, all while using a shared code base between the web platform and the new mobile app: quite a challenge, but one we took on eagerly.
Marika from Helpper aggreed:
Sander's ability to integrate seamlessly with our existing systems and his proactive problem-solving made a huge difference. His expertise allowed us to focus on our core platform while knowing the app development was in good hands.
We believe in full transparency about timelines, budgets, and feedback—“it felt more like coaching than a typical vendor relationship," said Marika. The emphasis on knowledge transfer made sure that once our part was done, Helpper was ready to take the reins.
)
Impact
The mobile app was well-received by both helppers and budget holders. (We don't really know what we could say here otherwise, so that's convenient.)
It led to an increase in reliable new helppers on the platform, making it easier for those in need to find trusted assistance.
Communication between different parties was also significantly improved and streamlined, reducing friction in the process.
Additionally, the app gave the end-users greater autonomy, as they could access it more conveniently via their smartphones (compared to a web platform previously).
Final thoughts
A good MVP isn’t just about launching the app; it's about setting the foundation for something bigger, making sure the internal team has the tools, knowledge, and confidence to make it grow.
It’s live, it’s working, and it’s helping people—what more could we ask for?
Helpper’s Development Lead Roel concluded:
For us, the collaboration with Dashdot was not just a project, but a partnership. We’re looking forward to exploring new projects together.
And that, in a nutshell, is how we roll.